Steps for creating step emails

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For example, for customers who have purchased an annual passport, Expiration date of the purchased annual pass Timing of updates Benefits of repurchasing an Annual Pass This information will be distributed via email newsletter. Sales of annual passes are a valuable source of income for theme parks, as they secure loyal customers and provide stable sales. However, not all customers remember the expiration date of their annual passports and will go through the renewal procedure properly. If customers forget, there is a high chance that it will expire.


This is where the CRM system Synergy! can help. With Synergy!, you can hungary telegram database register the purchase date and expiration date data for each customer's annual pass and check them in a list. Furthermore, you can embed the expiration date in email newsletters for customers whose passes are about to expire, encouraging them to repurchase. You can also segment only customers who have repurchased annual passes and send them invitations to exclusive events and advance sales of merchandise.


Customers who purchase annual passes have a high level of loyalty to the theme park. Therefore, if you provide the same information as many other customers, they will likely feel unsatisfied. That is why you can increase satisfaction by providing exclusive information only to annual pass holders. 2. Examples of encouraging customers to return We will explain a case where a CRM system was introduced to encourage repeat visits to a theme park. Company B, which operates a theme park, was struggling with how to get customers who had visited once to return.