First impression is the brand that comes to a customer's mind when they think of a particular product or service. For example, if customer loyalty is high for a hotel operated by Company A, the likelihood of customers choosing the hotel as a lodging destination will increase dramatically, as "Company A will come to mind first before considering competitors," as shown below. "If I'm going on a business trip to XXXX prefecture, I think Hotel A is a good choice.
" "The service at the hotel I stayed at before was good, so I'll use it south korea telegram database again this time." If you would like to know more about customer loyalty, which is closely related to customer satisfaction, please read the article below. What are the benefits of increasing customer loyalty? How to increase it using CRM What are the benefits of increasing customer loyalty? How to increase it using CRM Customer loyalty can also be increased with a CRM system! We explain specific methods using examples from "Synergy!" Customer loyalty can also be increased with a CRM system! We explain specific methods using examples from "Synergy!" Just like customer satisfaction, customer loyalty can also be increased by using a CRM system.
Let's explain how to increase customer loyalty in detail, using the example of "Synergy!". Reach out to customers regularly through emails Link with LINE to reach customers in a timely manner Reach out to customers regularly through emails By approaching customers regularly through email, you can not only stay in touch with them, but also give them the impression that you are a hotel that provides useful information every time, which will increase customer loyalty. Although emails can be just text, it is better to use HTML emails if possible.
Things to keep in mind when sending HTML emails
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