AI-Based Contact Center Product Suite

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Call Analytics
Sales reps make a really vast number of calls daily. However, it’s important to remember that not all of those conversations pan out in the best way. In fact, most probably don’t.

So, what if your sales team was able to use real-time call analytics and conversation intelligence to ensure every call is top-notch? Chances are high that more calls would conclude successfully.

Find out how Velvetech implemented AI Call Analytics to Boost Insurance Firm Sales

You see, things like speech-to-text-transcription and dialogue visualization belgium mobile database can power truly helpful dynamic scripts. Thus, enabling contact center agents to resolve complicated issues faster and close more deals. Primarily by automatically adjusting what should be said depending on the flow of the conversation or providing real-time suggestions to guide the dialogue.


AI-Based Contact Center Right in Your CRM

Full-featured Inbound & Outbound call center with AI-based agent scoring and call analytics.