Today, it’s all about the customer. Focusing on the customer – rather than the technology, the product or the transaction – is the driving force behind the recurring economy.
To succeed with a subscription model, businesses greece mobile database understand their customers’ needs and keep them happy over time. A deep and intimate knowledge of customers is key. Subscriptions are about relationships, and those relationships must continue to develop for businesses to thrive and become profitable.
According to Zuora CEO Tien Tzuo , subscription economy companies “live and die” by their ability to focus on the customer. In his recent interview with Forbes Tien said:
How to Implement the Subscription Business Model?
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