The B2B ecommerce revolution in wholesalers and distributors

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Aisle of a wholesale or distributor warehouse
The evolution of B2B sales in wholesalers, distributors and manufacturers over time has been marked by significant changes in the way business transactions are conducted, until the arrival of B2B ecommerce . Initially, B2B sales were predominantly conducted through traditional methods, such as face-to-face visits, telephone calls and faxing. Sales representatives played a crucial role in B2B sales, traveling from company to company to collect orders in person. These frequent trips were necessary to establish relationships with customers, understand their needs and close commercial agreements. Resulting in a time-consuming, inefficient and quite costly process.

These sales representatives continue to be extremely important , after all, in the Latin greece whatsapp database market, interpersonal relationships are highly valued. However, today there are solutions that optimize the operational side of the representative. Through a B2B ecommerce, the order can be placed in a self-service manner, but still goes through the seller to approve and complete the order.

Today, B2B digital commerce can play a central role in business transactions, providing a digital platform for businesses to buy and sell products and services. Buyers have access to a wide range of product options, can compare prices, and place orders online, all from their desks. In addition, the automation of processes such as inventory management and order processing has significantly streamlined business operations.

Data analytics has also become essential to better understand customer behavior and personalize sales interactions. The evolution of B2B sales is closely linked to companies’ ability to adopt innovative technologies to meet changing purchasing behaviors , making the process more efficient and personalized.


Summary
Improved efficiency: Save 90% time
Exploring the global B2B ecommerce market:
The B2B ecommerce wave in the US
Changes in preferences and sales channels
Digital native generation
Explore Zydon, the b2b ecommerce platform for wholesalers, distributors and industries.
Zydon Results
Conclusion
Improved efficiency: Save 90% time
The efficiency gains offered by Zydon are remarkable. A sales order that would normally take 30 minutes in person can be completed in just 3 minutes via ecommerce , providing a 90% improvement in efficiency.

Exploring the global B2B ecommerce market:
The global B2B ecommerce market, valued at approximately $26.163 billion in 2023, is projected to grow to $56.921 billion by 2028, at a compound annual growth rate of 12.9%. This growth underscores the enormous potential and vitality of the ecommerce sector. As Bill Gates said in the 1990s, “In a few years, there will be only two types of companies: Those that do business online and those that don’t.” Is your company prepared for the future?

Check out 8 valuable insights that Ecommerce Brasil has put together about the growth of the b2b ecommerce market.

The B2B ecommerce wave in the US
The rise of digital B2B marketplaces in the US, where sales grew 360% between 2020 and 2022, demonstrates a significant shift in the way companies conduct transactions. This movement reflects a clear preference for online platforms, as 88% of B2B buyers worldwide make at least one personal purchase on digital platforms. If they already buy for themselves on these platforms, it is natural to assume that they will want to make corporate purchases on these platforms as well.

Changes in preferences and sales channels
In 2020, B2B buyers were twice as likely to order online compared to 2019, with 90% of them willing to switch to suppliers that offer better online shopping experiences. This trend highlights the growing demand for modern, easy-to-use ecommerce with personalized experiences. Therefore, with each passing day, adopting B2B digital commerce stops being an innovation and becomes a basic market necessity to avoid missing out on opportunities.