But There Is Still A More Important Reason: Economic. Have You Ever Wondered How Much It Costs To Miss A Phone Call? Or How Many Calls Are Missed Over The Course Of A Week? Depending On The Type Of Company, The Consequences Of Missing A Call Will Be One Or Another, What Must Be Clear Is That This Will Negatively Affect The Company. The Client, Or Potential Client, Can Call For Different Reasons: – Company Information. The Call Can Be For Any Reason, In A Future Purchase.
It Is Likely That The Interlocutor Is Calling Because They belarus phone number library Want To Compare Quotes, Services, Or Simply Because They Need Some Confidence Before Making A Purchase. – Make A Purchase. Many Times, The Customer Is So Clear That They Call Directly To Buy, But If Their Call Is Not Answered, The Purchase Will Not Be From Our Company. – Ask Specific Questions. It Is Possible That The Person Calling Already Knows The Company (Website, Advertising...) But Has Certain Doubts That Need To Be Resolved Before Taking The Purchase Step.
In Any Of The Above Cases, The Only One Harmed Is The Company. The Customer Will Continue To Call Other Companies That Can Meet Their Needs, And Of Course They Will. However, The Company Will Have Lost A Customer, With The Consequent Loss Of Income; In Addition, It Has Damaged Your Company Image: The Unattended Person Will Be In Charge Of Transmitting Their Experience To Their Social And Virtual Environment, With Which We Will Lose More Clients That We Will No Longer Be Able To Count Because They Will Never Try To Contact Us.