Middle managers participate in the decision-making process of senior managers. Although the final decision remains with the director, the manager has an advisory vote, as he understands the actual course of certain processes in the company. The manager can express his ideas on the problem of production optimization.
Right to vote at the meeting
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He also collects all the information that is necessary for decision-making. Without a manager, the top manager will not be able to effectively manage the company, since he vietnam phone data has only a general idea of the work of subordinate personnel. In this regard, the manager often does not understand and underestimates the problems that he faces.
Possession of information
Thanks to the well-established contact of the middle manager with both the lower and higher levels of management, the most information about the company's work flows to him. The board of directors hardly knows how the production process is going, and the line personnel have only a number of private information concerning the scope of their duties.
Mediation
Managers are the means by which contact is established between the higher and lower levels. This looks like this: the upper management sets a task that is actually intended not for the manager himself, but for the lower level. The manager must then change the formulation of the task, adapting it for execution by lower-level employees.
For example, a director needs to increase the LTV of clients. A middle manager, for example, a sales manager, simplifies the formulation and delegates the following task to the salespeople: offer a loyalty card to each client, make additional sales, and comply with all accepted corporate service standards.
Case: VT-metall
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Additional structural units