A story of love, cappuccino and a pinch of magic: the creation of Serviceform

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A story of love, cappuccino and a pinch of magic: the creation of Serviceform
It all started with a cup of coffee and a big dream. A dream to turn an idea into money.

The trip in a nutshell
Serviceform’s beginnings date back to March 2016. In a small corner of a shopping centre in Melbourne’s CBD (Australia) there was an attractive coffee cart. Inside it were our founders, Jarkko Oksanen and Iranthi Gomes.

They were foreigners: a Finn and a Sri Lankan in Melbourne. All they had was a dream. The dream of creating something from scratch. And they did it.

In 2016, Jarkko was a web developer at MeetingPackage. Iranthi was a college student working part-time as a grocery store manager. Six years later, in 2022, their photos appeared in newspapers around the world when they secured a €2 million investment for their own business. How did they do it?

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A magical connection
Their secret is that they have always cared about people. They will always be friends with their customers, whether they want a regular cappuccino or a complex CRM. The main reason why Iranthi and Jarkko created Serviceform is that they don’t want people to be intimidated by technology.

"We are friends with the person who doesn't know much about technology," says Iranthi. canadian cto cio email database "We want to take away their fear of technology."A story of love, cappuccino and a pinch of magic: the creation of Serviceform
It all started with a cup of coffee and a big dream. A dream to turn an idea into money.

The trip in a nutshell
Serviceform’s beginnings date back to March 2016. In a small corner of a shopping centre in Melbourne’s CBD (Australia) there was an attractive coffee cart. Inside it were our founders, Jarkko Oksanen and Iranthi Gomes.

They were foreigners: a Finn and a Sri Lankan in Melbourne. All they had was a dream. The dream of creating something from scratch. And they did it.

In 2016, Jarkko was a web developer at MeetingPackage. Iranthi was a college student working part-time as a grocery store manager. Six years later, in 2022, their photos appeared in newspapers around the world when they secured a €2 million investment for their own business. How did they do it?

‍


A magical connection
Their secret is that they have always cared about people. They will always be friends with their customers, whether they want a regular cappuccino or a complex CRM. The main reason why Iranthi and Jarkko created Serviceform is that they don’t want people to be intimidated by technology.

"We are friends with the person who doesn't know much about technology," says Iranthi. "We want to take away their fear of technology."