How GPS Tracking Increases Profits, Customer Satisfaction and Productivity

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GPS tracking, like the feature on our platform, helps manage and monitor field staff as they move from customer to customer throughout the day. As the saying goes, “time is money.” Your business is either making it or losing it. Real-time route planning and staff monitoring can minimize operational costs, increase trust in your customers, which can lead to larger and more frequent orders, and improve your team’s productivity. These are the most important reasons to adopt a GPS tracking tool as part of your business’ field service management.

Improve workflow
Your executive team will feel more confident about operational activities because they can stay connected with their field staff anytime, anywhere. Armed with real-time data, they have the opportunity to plan the marketing list of plumbers email most efficient routes, reassign accounts or projects as needed, predict problems before they arise, and improve communications with their staff. Our platform integrates with Quickbooks, Excel, and SAP—the software your company is likely already using—to get a complete overview of what’s happening in real time.

Improve field staff focus and productivity
Employees are looking for guidance, advice, and tools to make their jobs easier and more efficient, which in turn improves their job satisfaction. Happy employees are more loyal, engaged, and productive. Convey to them that GPS tracking is not to spy on them, but to monitor their activity in order to help them better manage their time, improve their productivity, focus, confidence, and skills. According to a survey by SoftwareAdvice.com , once field service companies implement GPS tracking, 95% of respondents reported an increase in job punctuality, and 67% of customers reported that they will not hire a company again if their mobile workers are up to an hour late. Our app allows managers to plan routes to ensure field reps can make deliveries and appointments on time, making customers happy.

Reduce costs
Every unnecessary dollar spent decreases your company's profits. Proper route management with a fleet tracking system prevents costly overtime, reduces vehicle maintenance costs, and encourages efficient fuel usage. It can even reduce insurance costs because many insurance companies offer discounts for vehicles equipped with GPS tracking. Per the same survey, 89% of field service companies reported a reduction in fuel costs after adopting GPS vehicle tracking.

Increase profits
With additional resources generated by a reduction in expenses, those funds can be used in other areas to improve your business. A more efficient workflow, an engaged and productive mobile team, and satisfied customers all lead to an increase in revenue growth over the long term. In fact, a staggering 95% of field sales business owners reported an increase in completed orders after they began using a fleet tracking system.