What is the role of the PABX in the Funnel?

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To make the most of the potential of the PABX, it is necessary to contact the customer by phone at the right time. This way, the chances of converting a prospect into a customer increase considerably. Before approaching a customer, it is important to have already generated prior interest in your product. This can be done in several ways, through marketing techniques. Then, with a warmer lead and one that is likely to make a purchase, this is the moment when the sales team takes action, contacting this consumer, in many cases, by phone. At this point, it is important that your marketing team passes on all the data previously collected to your sales team. This way, the contact can be more assertive and consistent with the customer's interests. Remember that your lead may be researching other competing brands and therefore, this first contact can make all the difference when it comes to their decision-making.

What is PABX?
Considered the precursor to the PBX, the PABX is a device that allows companies usa phone number lists to adopt more complete communication systems. Through it, it is possible to improve communication and customer service in your company. Through it, it is possible to transfer calls more assertively and quickly, by providing extensions for each sector, in addition to the possibility of making simultaneous calls with your customer, thus increasing the company's service capacity. With all this potential in hand, sales teams can work more intelligently, also increasing their productivity.
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One of the main advantages of PABX is the possibility of integrating it with a CRM system, and thus developing increasingly promising strategies for approaching your leads, since your service team will be able to access all of a customer's data before the call, making this contact much more contextualized. In addition, PABX has several other features, such as full call monitoring, self-service and service queues. In addition to all of the features presented, PABX also allows calls to be made from computers, notebooks, tablets, smartphones, ATAs, PABXs and any SIP equipment. This offers greater mobility to your team, even enabling the adoption of remote work models for your sales team.

Ligue.me offers several PABX plans, depending on the number of extensions and services your business needs. With rates starting at R$0.10/min (GSM route), simply add prepaid credits, offered in a marketplace with several partner operators and different technologies, ensuring the best cost-benefit for your company. Talk to one of our representatives or visit our plans page to learn more.