The rapid change in technological developments, digital technologies and products such as artificial intelligence, autonomous robots, big data and advanced analytics, cloud computing, augmented and virtual reality, the internet of things, additive manufacturing, new generation smart sensor technologies and cyber security are entering all areas of human life, from industry to agriculture, from banking to health, from transportation to public services. This clearly shows us the fact that digital transformation is inevitable and change is essential in every field, and that both businesses and employees have to renew themselves, adapt to new technologies and acquire new skills.
We, as institutions, organizations, medium and small list of phone numbers philippines scale enterprises, SMEs, companies, academicians and individuals, are following and tracking the technological developments and their benefits with the goal of Digital Turkey and digital transformation, from a distance or closely, consciously or unconsciously. Some organizations are trying and testing these technologies and quickly implementing them, some organizations are waiting, researching and implementing them, some organizations are acting cautiously and preferring partial renewal and change, and some organizations are resisting the change and transformation that comes with technology and preferring to continue in the current order.
Organizations that prefer to renew with new technologies, primarily as managements and employees, embrace transformation and change, resolutely embrace it and initiate the process. These organizations work with expert teams and competent consultants, gradually, planned and organized, review their business processes and reorganize them in a way that is controllable, measurable, sustainable and renewable. On the other hand, they closely monitor the process, see the increase in efficiency, decrease in costs, time savings and performance increase, and continue to increase their investments as they see this change and development.
Research shows that the demand for Customer Experience and Customer Relationship Management (CRM and BPM) applications has increased significantly among Enterprise Application Software in Digital Transformation.
The new technologies that come with digitalization and enter our lives greatly affect and change our daily lives as well as our business processes and work habits. On the one hand, the renewal of business processes, rewriting of working rules, restructuring of workflows in a way that is customizable and quickly adaptable to changes suitable for automation, on the other hand, the effective monitoring and management of processes, jobs, tasks, assets, projects, and on the other hand, the ecosystem consisting of dealers, business partners, suppliers, personnel, and customers is always easily accessible, effective, and efficiently manageable. In addition to these, instant performance monitoring, reporting, digital promotion marketing, event activities, planning, and the need to manage from a single place are also among the expectations. In recent years, integrated solutions that combine all of these expectations, commercial financial applications, websites, e-commerce sites, call centers, switchboards, help desks, etc., and solutions that are open to integration and data exchange with software and hardware are preferred. It is seen that businesses that make this choice also provide more efficient and high-performance results and carry out the transformation healthily and smoothly.
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