There are several stages recommended for completion during business negotiations:
Greeting stage . The participants of the meeting greet each other or introduce themselves if they see each other for the first time. According to the rules, the one who is younger or lower in position starts the greeting. And here it is important to be able to immediately show goodwill: further interaction of the partners will largely depend on this.
Direct conversation . Each party expresses its point of view, observing the requirements of business speech etiquette and general principles of business communication.
The stage of resolving controversial luxembourg email list issues . The interlocutors have outlined their positions and are beginning the discussion. Here you should be tactful, polite, and be able to listen attentively to the arguments of the other side.
Farewell stage . The participants of the conversation express gratitude to each other and talk about the possibility of mutually beneficial cooperation in the future.
The basic principles of speech etiquette for a business person are politeness, attentiveness, tact, and restraint. Business communication is not a simple conversation between people; stricter rules apply here. The standards of speech etiquette used in business circles are listed below:
it is necessary to monitor your gestures, manner of behavior and speech, to understand in which situations certain phrases are appropriate and in which they are completely unacceptable;
in the process of communication, a business-like but accessible vocabulary should be used. Mentioning specific terms is permissible only if they are known to other interlocutors. If not, you should restructure your speech in such a way that it becomes understandable to everyone;
an important rule is the reliability of the information provided. At the same time, you should not stray too far from the topic of conversation or, on the contrary, delve too deeply into it (unless this is really necessary when discussing a specific issue). Never give false information, only reliable facts;
Be moderately reserved. According to the rules of speech business etiquette, you should not delay your interlocutor too much. Try to express your thoughts quickly, clearly, but at the same time not sparingly, find the golden mean.
The ability to listen is especially important in business communication. And not just for the sake of being polite or trying to please your interlocutor. By listening carefully and remembering everything that is said, you will be able to better understand what your partner expects from you and what he or she is counting on.