How to Manage Lead Communications During a Crisis

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The simple antidote to avoiding this defense mechanism and delivering an amazing experience is making the customer feel in control by giving them the freedom to say no. While it may seem counterintuitive, this approach is backed by science and research. When your customer feels that they have the freedom to say no if they choose, it’s more likely they’ll say yes! If you’re looking for ways to identify and stamp out these offending behaviors, check out this post.



The side-benefit of this approach is that gambling data south korea if the customer’s answer is indeed no, it will help you get to and lose faster! After all, the no is the second-best answer is sales with maybe, or even worse, ghosting being a very distant third.



4. Add Value First (and Often)
Buyers hate the experience of working with needy salespeople. And yet, salespeople have needs. Among other things; information, access to decision-makers, and key insights into their customer’s deepest, darkest pains. So before making withdrawals from your customer’s stock of time and attention, it pays to make deposits!