approve sales targets and strategies;
set tasks for subordinates;
approve the company's commercial proposals.
The right to demand that sales department specialists complete assigned tasks:
exercise control over the implementation of plans by subordinates;
reward employees or penalize them based on their work results;
require subordinates to comply with the internal work schedule and regulations of the company.
The right to defend the interests of the sales department:
negotiate with other divisions of the company;
communicate the position of the sales department to the heads of other departments;
defend the interests of your group and the need to allocate resources.
The right to request data for effective operation:
stock volume, prices, logistics information, etc.;
use data from other departments for analytics and planning;
request necessary reports, research results and forecasts from other departments.
The above-mentioned rights in the job description of the head of the sales department give him the opportunity to work as efficiently as possible.
RIGHTS OF THE ROP
Source: shutterstock.com
Responsibility of the ROP
For achieving planned indicators:
personal responsibility for the slovenia email list implementation of the plan;
may receive a bonus or be fined based on the results of his work;
must report to the company director on sales volumes and dynamics.
For compliance with job descriptions and company regulations:
monitors the performance of functional duties by subordinates;
monitors compliance with internal work regulations, ethics and corporate culture standards;
holds employees accountable for violations.
For work discipline and motivation:
is responsible for ensuring that staff comply with work regulations;
monitors compliance with safety regulations in the workplace and sanitary standards;
maintains the level of loyalty of sales department specialists.
For reporting:
must submit reports in a timely manner;
documents must contain accurate and reliable data;
coordinates reports with the department's performance results.
How to achieve multiple growth in traffic and sales from your website?
Alexey Boyarkin
Dmitry Svistunov
Head of SEO and Development
Read more posts on my personal blog:
I have always been concerned about the issue of moving to a fundamentally new level. So that the indicators would grow not by 2 or 3 times, but by several orders of magnitude. From a thousand visits to ten thousand or from ten thousand to a hundred thousand, if we are talking about a website, for example.
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KPI
Sales volume per month, year:
revenue amount in rubles for the period;
comparison with target indicators;
analysis of sales dynamics compared to previous periods.
Number of attracted clients:
number of new customers per month, quarter, year;
comparison with the plan's target indicators;
analysis of the effectiveness of measures to attract new customers.
Average bill:
average order/purchase price;
dynamics of changes in the average bill;
comparison with target indicators.
Percentage of plan fulfillment:
comparison of actual sales volume with the pre-established one;
percentage of plan fulfillment by category: product line, regional sales, sales department specialists;
analysis of the efficiency of the sales department as a whole and of each employee.
Staff turnover:
the number of specialists who left and were hired by the company;
percentage of staff turnover per month, quarter, year;
dynamics of the indicator and its impact on the work of the sales department.