Project sales of equipment is a process of managing the company's services/products, when the buyer receives a comprehensive solution to the problem that prompted him to contact the seller. The project should include, in addition to the product itself, full service maintenance, ensuring the effective and full use of the product's capabilities by the customer.
In the field of this type of sales, a number of special concepts are used:
Project . A temporary enterprise characterized by a certain set of tasks, goals, deadlines, resources available for their implementation, and operating conditions. In relation to project sales, it is often associated with the creation and use of a previously non-existent product.
Project goal. The result that must south korea email list be achieved as a result of working on the project. Usually it is the satisfaction of the client's needs, the solution to his problem.
Customer . The person (organization) who contacts the contractor to create and implement the project. The customer bears the burden of paying all costs for the implementation of the project.
Basic Concepts of Project Sales
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Stakeholder . A person who is interested in the implementation of a project to some extent. This may be the customer himself, his partner, the contractor, his employees, etc.
Project team . Employees who are involved in solving problems related to the implementation of the project. This group includes specialists of different profiles: managers, engineers, designers, marketers, designers, etc.
Responsibility matrix . This is a tool within the framework of project sales, which allows you to define the responsibilities of each member of the project team, establish communications related to the work process.
Monitoring and control. A tool for checking the quality of a project, its compliance with the customer's goal, detection and timely elimination of errors.