The key elements of a successful collection notice | Moonflow

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Despite the collection strategy we may have developed, sometimes some people in our portfolio tend to delay their payments. It is at this point that we have to resort to writing collection notices that motivate our clients to pay their debt ; however, how can we write effective collection notices ? In this post we will give you some tips. What will you find in this text?

When to send a collection notice?

What should a collection notice contain?

1. The name of the organization sending the email

2. A clear "issue"

3. Well-defined content

4. Collection documents

When to send a collection notice?
Collection messages can be sent either before the client falls into buy usa email list or after this happens. In the first case, we are dealing with a preventive collection strategy , while in the second, we are looking for the client to pay the overdue debt voluntarily, without having to go to court. A well-written collection notice is a tool that helps reduce the number of defaulters in our portfolio.

5-Collect more and improve your collection management

What should a collection notice contain?
There are different means that we can use to send collection notices ; if it is written, a letter or physical notification can be sent to the client; as well as messages via WhatsApp , SMS or e-mail.

Each of these communication methods has different elements; below, we will focus on the content or elements that a collection email should have:

1. The name of the organization sending the email
In order for the recipient to know that it is a reliable message, it is important that the email contains the name of the organization or entity that is making the payment. In this sense, the message must be sent from a corporate email.

2. A clear “issue”
When sending a collection email, we must focus on making the subject of the message completely clear; this will reduce the chances of the recipient skipping the message or sending it to the trash. Generally, the following can be used as subject: