This is a clear and indisputable
Posted: Mon Feb 10, 2025 10:58 am
Each time, they are associated with the loss of customers, often not only those who have already purchased your brand's product or service, but also those who could potentially buy it.
argument that the quality of customer service is an area in which your brand should invest and care for it as much as possible.
To sum up:
Increasing sales is not the only benefit that comes from investing in customer service. Good service also means higher customer satisfaction and a greater likelihood that they will stay with our brand for a longer time.
Customers expect a friendly and understanding approach indonesia telegram data from brand representatives above all else . This is a necessary condition for them to find the service satisfactory.
Bad customer service always leads to customer churn. The vast majority of them are willing to abandon a brand without warning as soon as they encounter a lack of satisfactory service.
Topically related articles
How to reconcile marketing and sales?
Mariusz Lodyga
21.02.2024
6 min
Customer service is one of the key processes of every company, which can determine whether its marketing will work or not. Therefore, it can be said that it should be in the interest of marketing how this service is carried out.
If your company employs, for example, several salespeople, it is very difficult to constantly monitor the behavior of all of them and at the same time ensure that the service is always consistent with our expectations.
An appropriate marketing strategy will be helpful in this area, as it will set clear directions and frameworks for the daily work of service employees.
argument that the quality of customer service is an area in which your brand should invest and care for it as much as possible.
To sum up:
Increasing sales is not the only benefit that comes from investing in customer service. Good service also means higher customer satisfaction and a greater likelihood that they will stay with our brand for a longer time.
Customers expect a friendly and understanding approach indonesia telegram data from brand representatives above all else . This is a necessary condition for them to find the service satisfactory.
Bad customer service always leads to customer churn. The vast majority of them are willing to abandon a brand without warning as soon as they encounter a lack of satisfactory service.
Topically related articles
How to reconcile marketing and sales?
Mariusz Lodyga
21.02.2024
6 min
Customer service is one of the key processes of every company, which can determine whether its marketing will work or not. Therefore, it can be said that it should be in the interest of marketing how this service is carried out.
If your company employs, for example, several salespeople, it is very difficult to constantly monitor the behavior of all of them and at the same time ensure that the service is always consistent with our expectations.
An appropriate marketing strategy will be helpful in this area, as it will set clear directions and frameworks for the daily work of service employees.