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Evaluation and improvement cycle to support successful DX promotion

Posted: Wed Feb 19, 2025 3:43 am
by mdsojolh444
To successfully promote digital transformation, cooperation across departmental boundaries is essential. That is why it is important to build a cross-departmental team. In this section, we will explain why cross-departmental teams are necessary, how to organize an effective team, and the leadership and division of roles required to make the team function. Learn how to create a cross-departmental team that can bring together diverse perspectives and make quick decisions, and hone your internal communication skills to promote digital transformation.

4-1. Setting short-term and long-term evaluation indicators for promoting DX
Setting appropriate evaluation indicators is essential to measure new zealand whatsapp number data the success of DX promotion. Short-term indicators include the adoption rate and frequency of use of digital tools, and the degree of business efficiency. On the other hand, it is effective to set long-term indicators such as the number of new business creations, improvement in customer satisfaction, and increase in sales and profits. When setting these indicators, it is a good idea to use the DX Promotion Indicator Self-Diagnosis Format provided by IPA. This tool can be used to analyze the gap between the current situation and the desired state three years from now, and share the understanding among stakeholders. After setting the indicators, it is important to conduct regular reviews and manage progress. By evaluating short-term indicators monthly or quarterly, and long-term indicators annually, the results of DX promotion can be visualized and lead to continuous improvement.