4. Spot positive customer comments
Posted: Thu Feb 20, 2025 4:07 am
twitter advanced search result for Tweet about coffee blend with high levels of engagement
Brands are rightfully concerned about their reputation with fans and followers. And the advanced search functionality is a great way to conduct Twitter listening and monitor brand reputation.
You can conduct a surface-level sentiment malaysia mobile database analysis by searching for positive keywords along with your brand name. Think “best,” “happy,” “excellent” and so on. You can even tack on emoticons such as “:)”.
These can reveal Tweets in which customers share positive experiences with your brand. So they give you the perfect opportunity to respond and engage and nurture your relationship with them.
twitter advanced search result for positive comment about the Chewy service
5. Never miss another mention
Spoiler alert: not everyone talking about you online is taking the time to tag you.
Save a Twitter advanced query that includes your brand name, common misspellings and your website. This will give you a good start to monitoring social mentions more diligently. So you can send timely responses and prevent further disappointment.
Sleeping on such an interaction could be bad news for your business, especially if it’s a customer complaint on the line.
Brands are rightfully concerned about their reputation with fans and followers. And the advanced search functionality is a great way to conduct Twitter listening and monitor brand reputation.
You can conduct a surface-level sentiment malaysia mobile database analysis by searching for positive keywords along with your brand name. Think “best,” “happy,” “excellent” and so on. You can even tack on emoticons such as “:)”.
These can reveal Tweets in which customers share positive experiences with your brand. So they give you the perfect opportunity to respond and engage and nurture your relationship with them.
twitter advanced search result for positive comment about the Chewy service
5. Never miss another mention
Spoiler alert: not everyone talking about you online is taking the time to tag you.
Save a Twitter advanced query that includes your brand name, common misspellings and your website. This will give you a good start to monitoring social mentions more diligently. So you can send timely responses and prevent further disappointment.
Sleeping on such an interaction could be bad news for your business, especially if it’s a customer complaint on the line.