Numerous experiments have been

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In these situations, it’s reasonable for leaders to be more directive by providing clear and immediate suggestions or solutions. As a sales leader, it’s essential to recognize the delicate balance between helping your team and hindering their growth. Resisting the urge to play Super Rep and adopting alternative strategies empowers your sales reps, strengthens trust, and positions your team and organization for long-term success. Reflect on your own leadership style and consider implementing these strategies to unlock your team’s full potential.



Restaurant servers rely on tips to supplement their hourly wages. Not lebanon cell phone number list surprisingly then carried out in the realm of social psychology to determine how and why customers leave the tips they do. In one such experiment, researchers explored the impact of giving customers a gift at the end of a meal; a small candy along with their bill. The study found that when servers gave their customers a single candy at the end of their meal, tips increased by 3.



3% compared to leaving no candies. When servers gave their customers two candies, signifying a greater sense of appreciation, tips increased by 14%. Then the researchers tried something different. Instead of increasing the amount of candy offered, they varied the manner in which the gift was delivered. At first, servers would give customers a single candy but then, after a delay, provide a second one as if to imply “I don’t do this for everyone but I’ll give you an extra candy because you’re special”.