How AI is Revolutionizing Lead Generation
Posted: Thu Feb 20, 2025 8:14 am
Its new loyalty program aims to restructure customer engagement and increase purchase frequency. In Q4 on etsy. During an earnings call on Wednesday (February), CEO Josh Silverman acknowledged the challenges facing the company, including. Gross merchandise sales (GMS) were down, but the emphasis on investing in improving customer experience, especially through its .mobile apps, will pay dividends in the long run. One of the main initiatives aims to. Addressing these challenges is etsy’s loyalty program, etsy insider, which is in beta. Silverman told analysts on a conference call that the late-stage core differentiation phase "is going to be a challenging year."
We're disappointed, as we know you are. We're leaning into our core differentiators. Consumers are shopping and spending their time differently. We've temporarily changed the way korea whatsapp number data we work and are doing so. Focusing less on the short term has the benefit of creating an overall better customer experience and making our app a place of discovery. We believe it's been well worth it." Etsy is. Focus on driving more app usage as it is a percentage of visits, but has potential. Silverman said this is a billion-dollar opportunity.
Company officials plan to enhance the browsing experience. Gather more data about user behavior and tailor recommendations based on interests. "The app is our highest conversion funnel and we're rolling out a new navigation that relies heavily on discovery and is designed to showcase the possibilities that Etsy has to offer," he said. "We've been talking to people ... who log on to mobile devices [and] they should be using apps. We're experiencing some friction. Still, we're seeing an increase in app downloads, which we think is encouraging.
We're disappointed, as we know you are. We're leaning into our core differentiators. Consumers are shopping and spending their time differently. We've temporarily changed the way korea whatsapp number data we work and are doing so. Focusing less on the short term has the benefit of creating an overall better customer experience and making our app a place of discovery. We believe it's been well worth it." Etsy is. Focus on driving more app usage as it is a percentage of visits, but has potential. Silverman said this is a billion-dollar opportunity.
Company officials plan to enhance the browsing experience. Gather more data about user behavior and tailor recommendations based on interests. "The app is our highest conversion funnel and we're rolling out a new navigation that relies heavily on discovery and is designed to showcase the possibilities that Etsy has to offer," he said. "We've been talking to people ... who log on to mobile devices [and] they should be using apps. We're experiencing some friction. Still, we're seeing an increase in app downloads, which we think is encouraging.