And a lot of people think they are when they’re really not
Posted: Sat Jan 04, 2025 3:52 am
Weekly OKR status review. Mid-quarter video check-ins. Quarterly retrospectives. Virtual Communication Virtual communication can be tricky. You lose a lot of the nuances you’d normally get with face-to-face encounters. After all, there’s no way to read body language or facial expressions with online communication apps like Slack. Online communication apps are great for speed, but not so great for accuracy if team members are not good online communicators.
When communicating online: Most people think others understand them about 90% insurance email list of the time. The truth is, people only understand them about 50% of the time. “Bad communication creates more work. Clarity creates calm.” Alice Ko Improve Your Online Communication To improve your online communication, Ko suggests using techniques that create the acronym CATTE.
Context: Give context to your messages. Instead of asking for something “today,” give an exact time you need something, and why. Answers: Present questions in an organized way that produces organized answers. Instead of throwing three or four questions into a paragraph, number the questions in a list. Timeline: Explain when you need something. Instead of simply asking for something to be done, give an exact time by which you need it done.
When communicating online: Most people think others understand them about 90% insurance email list of the time. The truth is, people only understand them about 50% of the time. “Bad communication creates more work. Clarity creates calm.” Alice Ko Improve Your Online Communication To improve your online communication, Ko suggests using techniques that create the acronym CATTE.
Context: Give context to your messages. Instead of asking for something “today,” give an exact time you need something, and why. Answers: Present questions in an organized way that produces organized answers. Instead of throwing three or four questions into a paragraph, number the questions in a list. Timeline: Explain when you need something. Instead of simply asking for something to be done, give an exact time by which you need it done.