DIANA believes that in the entire remarketing process
Posted: Sun Jan 19, 2025 9:52 am
DIANA women's shoes make full use of Omnichat's built-in rich game modules to effectively acquire customers
Use customer thinking to plan the shopping cart remarketing function and create surprising results of more than 300 ROAS
"Omnichat's shopping cart remarketing is a low-cost and efficient performance helper for us!" The DIANA team said with a smile during the interview.
However, such good results are the result of continuous testing and data verification. Omnichat has a complete data background for brands to use as a reference for the best results of each marketing operation. Take DIANA as an example. , the "interval" between customers adding the shopping cart and not checking out before communicating again is the hong kong email list most important point. DIANA thinks about consumer behavior from the customer's perspective and has obtained the results through continuous testing. The 2-hour interval is the best sweet spot for transferring orders, allowing cost-effective LINE push messages to be pushed, effectively allowing customers who may forget to check out to complete their orders, and creating surprising revenue results.
Design the shopping cart remarketing function from the customer's perspective to create surprising results
Use Chatbot for customer service, significantly reducing customer service manpower and loading by 60%
Operating e-commerce customer service is often a huge cost and burden for the brand. In the past, Diana had to spend a lot of customer service manpower to solve repetitive customer problems. Most of the customer service problems were to solve customer inquiries about shoe sizes.
After importing Omnichat, DIANA effectively applied the Chatbot mechanism. Every time a customer asked a question, the robot guided the customer to see the try-on experience of each shoe style, and quickly used the foot length/foot width and other information provided by the customer. Automatically recommend sizes, effectively reducing customer service manpower loading by 60%, improving overall work efficiency, and allowing limited manpower to be used in more valuable work.
Use customer thinking to plan the shopping cart remarketing function and create surprising results of more than 300 ROAS
"Omnichat's shopping cart remarketing is a low-cost and efficient performance helper for us!" The DIANA team said with a smile during the interview.
However, such good results are the result of continuous testing and data verification. Omnichat has a complete data background for brands to use as a reference for the best results of each marketing operation. Take DIANA as an example. , the "interval" between customers adding the shopping cart and not checking out before communicating again is the hong kong email list most important point. DIANA thinks about consumer behavior from the customer's perspective and has obtained the results through continuous testing. The 2-hour interval is the best sweet spot for transferring orders, allowing cost-effective LINE push messages to be pushed, effectively allowing customers who may forget to check out to complete their orders, and creating surprising revenue results.
Design the shopping cart remarketing function from the customer's perspective to create surprising results
Use Chatbot for customer service, significantly reducing customer service manpower and loading by 60%
Operating e-commerce customer service is often a huge cost and burden for the brand. In the past, Diana had to spend a lot of customer service manpower to solve repetitive customer problems. Most of the customer service problems were to solve customer inquiries about shoe sizes.
After importing Omnichat, DIANA effectively applied the Chatbot mechanism. Every time a customer asked a question, the robot guided the customer to see the try-on experience of each shoe style, and quickly used the foot length/foot width and other information provided by the customer. Automatically recommend sizes, effectively reducing customer service manpower loading by 60%, improving overall work efficiency, and allowing limited manpower to be used in more valuable work.