This is no small thing: you will be able to send

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him emails with dedicated discounts, you will be able to track his purchases by offering him products or services that are interesting for him and it will make it easier to complete the cart by not having to enter the payment data every time. Don't you trust? Hurry up and read the stories of Pasticceria Semplice and Macelleria Callegari : real case studies to help you experience first-hand the importance of the customer in your business. Oh, and if I still haven’t convinced you, check out how we built a $35,842.

4 Shopify store in 5 steps eritrea business email list AI-Powered Customer Care: When and How to Use It? When we talk about “ artificial intelligence”, or artificial intelligence , we mean all those functions that a computer is able to perform in a similar way to a human. No, it's not science fiction. artificial intelligence in customer care Did you know that it is possible to adopt artificial intelligence technology to optimize customer care? I'm not telling you that it can replace real staff, but it can certainly be a valuable ally, especially for answering basic questions or when it is not possible to guarantee assistance from staff.

Think about night hours, holidays or when all the staff is already busy with other customers… As we have already said, customer care must be able to help the customer with doubts about the product or service offered at every stage of the purchase and a system based on machine learning is able to learn what the answers are to customer questions. Also because customer questions are often repeated and often very basic and therefore do not require intervention by an operator. Especially in this increasingly digitalized era, providing clear, fast and comprehensive answers to the customer, who therefore does not have to wait for the operator's response, is really very important.