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New rules for Bitrix24 free accounts: from

Posted: Tue Jan 21, 2025 3:31 am
by mostakimvip06
Bitrix24 recently announced that new rules for users of the platform's free plans will come into effect starting 12/1/20. These include the use of marketplace and telephony applications, as well as new limits for search filters in tasks and CRM. Read the full post to learn the details of the changes and see what to do if you use the free plan!

Marketplace Apps
Starting January 1, 2021, free account users will no longer have access to the platform's open API (REST API), which means that in order to use any Bitrix24 application from the Marketplace , with the exception of data applications in the cloud account, the user will have to migrate to a paid plan.

We at Br24, as Bitrix24's #1 partner and app developers for the platform, know that this new rule may impact some businesses. With this in mind, we invite our customers with active free plans to talk to our experts and get the support they need to migrate from a paid account. This way, we can find the best solution for you!


Telephony in Bitrix24
Just like the rule for applications, it is no different for telephony services in general. Whether it is built-in (by Voxiplant), or with SIP connectors, and also for those who use it through third-party applications, which are sold by macedonia telemarketing data Marketplace. Likewise, this change will also come into effect from 01/01/21 and may affect many users of free accounts who use this service. Click here to talk to one of our consultants.

Filter limit in CRM
Finally, the platform announced another change related to CRM and Bitrix24 tasks: new search filter limits. This measure, which came into effect on December 1, 2020, will reduce the search limit, which was 10,000 in CRM and 5,000 in tasks, changing to a limit of 1,000 searches. In the case of CRM, this applies to leads, deals, contacts, and companies, limiting them to 1,000 in each of them. While in projects and tasks, the user will be able to filter up to 1,000 tasks.

I have a free account and I use these services. How should I proceed with the new Bitrix24 rules?
According to Bitrix24, at least 15% of the platform's free accounts will be affected by these changes. The platform has already notified users and the company will provide information on its blog and Helpdesk. We, as Bitrix24 partners, will also be available to help you migrate to a paid plan and adapt to the new rules.

This December, from 12/01 to 12/31/20, Bitrix24 licenses are on sale, so this is a great opportunity for you to upgrade to a discounted plan and continue using the platform's applications and telephony!

To find out more information, click here and discover the promotional prices!