6. Technological implementation
Starting a solid loyalty program is only possible with a robust technological infrastructure . Investing in the right CRM software will not only automate many logistical aspects but also ensure constant monitoring of customer interaction.
It is recommended to initially test your program with a small sample of customers before launching it on a large scale. This provides an opportunity to fine-tune all the details and address potential issues. how to add taiwan number on whatsapp Taking a phased approach also allows you to gather valuable feedback that can guide necessary adjustments.
7. Communicate and promote your loyalty program
For a loyalty program to be successful, it needs to be known. Use your existing communication channels to promote it:
Page on your online store : Relay all the important information of your loyalty program on a page of your site. Not only will it reassure your customers, but it could well convince your prospects to make a purchase!
Social Media : Share posts that explain the benefits of the program and highlight customers who benefit from it.
Email Marketing : Create email campaigns to inform your customers about new rewards or special events.
In store : If you have a physical presence, educate your customers during checkout.
Be sure to highlight the tangible benefits of the program to generate interest.