The nature of emotional intelligence
Posted: Sat Jan 25, 2025 9:50 am
In this section, Goleman explains that IQ is important, but it is not a direct indicator of a person's correct intent. He also points out that IQ and emotional intelligence are not opposing competencies, they are simply distinct concepts. Every human being is a unique blend of IQ and Emotional Intelligence.
Goleman summarizes the research of Salmoey and Mayer and presents five components of emotional intelligence:
Knowing one's emotions (emotional self-awareness) : The ability to identify feelings as they occur. People who are able to recognize their emotions at any given moment are more confident when making personal decisions (such as what job to take or whom to marry).
Emotion management : The ability to manage and shake off feelings of irritability, anxiety or melancholy and calm down. People who are able to effectively manage their negative emotions are more adaptable and face life's setbacks with confidence.
Motivation : The ability to stay motivated, fight impulsiveness, and delay gratification for the sake marketing directors email list of productivity and effectiveness
Recognizing emotions in others : The ability to recognize what other people feel, need or want
Relationships : The ability to manage the emotions of others
Section 3: Applied emotional intelligence
In the third chapter, Goleman explains the role of emotional intelligence in three critical areas : marriage, work, and medicine.
Subsection 1: Intimate Enemies
In the subchapter on marriage, Goleman mentions the higher divorce rates due to the absence of social pressure and points out that emotional intelligence is crucial for couples who want to stay together in these times.
Goleman explains that boys and girls have different perceptions of emotions due to their upbringing: girls are more empathetic and more likely to discuss and express their feelings. Boys, on the other hand, are often taught to hide or suppress their emotions.
This is often the root of many marital problems: women talk about their feelings and feel that men do not listen to them.
Goleman points out that cultivating shared emotional intelligence is key to solving relationship problems. Empathy, the ability to calm down, and the ability to listen are skills that take time and effort to develop, but are necessary for a healthy, functional marriage.
Subsection 2: Managing with the heart
You'll often hear that there's no place for emotions in business. Goleman argues that emotions can be a valuable skill for every professional, especially those in leadership positions.
For example, effective leaders use emotions to provide constructive feedback that increases an employee's productivity, not discourages them. They also know what to say to motivate their employees to do their best at work.
Emotional intelligence in the workplace has another key role: addressing prejudice and discrimination . Knowing when and how to speak up is crucial to eliminating prejudice and fostering diversity.
Goleman also talks about the power of group intelligence . He says that people bring unique emotional coefficients and that knowing how to make the most of each person's potential while maintaining harmony differentiates successful teams from those that are not.
Goleman summarizes the research of Salmoey and Mayer and presents five components of emotional intelligence:
Knowing one's emotions (emotional self-awareness) : The ability to identify feelings as they occur. People who are able to recognize their emotions at any given moment are more confident when making personal decisions (such as what job to take or whom to marry).
Emotion management : The ability to manage and shake off feelings of irritability, anxiety or melancholy and calm down. People who are able to effectively manage their negative emotions are more adaptable and face life's setbacks with confidence.
Motivation : The ability to stay motivated, fight impulsiveness, and delay gratification for the sake marketing directors email list of productivity and effectiveness
Recognizing emotions in others : The ability to recognize what other people feel, need or want
Relationships : The ability to manage the emotions of others
Section 3: Applied emotional intelligence
In the third chapter, Goleman explains the role of emotional intelligence in three critical areas : marriage, work, and medicine.
Subsection 1: Intimate Enemies
In the subchapter on marriage, Goleman mentions the higher divorce rates due to the absence of social pressure and points out that emotional intelligence is crucial for couples who want to stay together in these times.
Goleman explains that boys and girls have different perceptions of emotions due to their upbringing: girls are more empathetic and more likely to discuss and express their feelings. Boys, on the other hand, are often taught to hide or suppress their emotions.
This is often the root of many marital problems: women talk about their feelings and feel that men do not listen to them.
Goleman points out that cultivating shared emotional intelligence is key to solving relationship problems. Empathy, the ability to calm down, and the ability to listen are skills that take time and effort to develop, but are necessary for a healthy, functional marriage.
Subsection 2: Managing with the heart
You'll often hear that there's no place for emotions in business. Goleman argues that emotions can be a valuable skill for every professional, especially those in leadership positions.
For example, effective leaders use emotions to provide constructive feedback that increases an employee's productivity, not discourages them. They also know what to say to motivate their employees to do their best at work.
Emotional intelligence in the workplace has another key role: addressing prejudice and discrimination . Knowing when and how to speak up is crucial to eliminating prejudice and fostering diversity.
Goleman also talks about the power of group intelligence . He says that people bring unique emotional coefficients and that knowing how to make the most of each person's potential while maintaining harmony differentiates successful teams from those that are not.