A support bot is a bot responsible for providing user support.

[nusaiba129]

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So, 5 scenarios. Are there any irrelevant ones?

Let's answer right away: no, because everything is individual.

You need to decide which interaction scenarios to use based on your business goals, the interests of your target audience, the specifics of your CJM , and what tasks need to be solved .

User support


Suitable for companies selling complex cameroon consumer email list products, the use of which may result in certain types of errors, bugs and malfunctions.

For example, this type of bot is used in many banking applications, as well as to support users of IT products.